I am always amazed at how many people think that they must have made a mistake and chosen the wrong partner. They think the solution is to find a new partner and hope that they'll make a better choice the next time. Well, I am here to tell you that nothing could be further from the truth.

It is easier to create an argument than it is to create a dialogue. Dialogue is a different kind of conversation. It's a way of exploring and understanding information and ideas. When practiced, it draws on and uses the wisdom of everyone involved.

Nine steps you can use when it's time to say something sensitive or potentially upsetting to someone you work with.

Learning to communicate effectively at work is a common challenge. It gets easier when you recognize how your own history may be creating the mis-perceptions that are blocking your success.

Even though you probably hate being criticized, when you receive it instead of trying to deflect it, you can defuse the criticism that inevitably comes your way. Here's how.

If you hate any kind of feedback, because it feels like criticism, and you despise confrontation, you may be limiting your opportunities for success. Use these 10 steps to learn to extract useful information from any criticism.

When being polite and understanding gets you nowhere, you may be trying to cooperate with a bully. It simply won't work. You must start by giving him a reason to listen to you.

Some people need to be right whether they are or not.They're so defensive, it's a real challenge to get them to address any problem. Here are a successful team leader's stratagies for sidesteping their defensiveness.

Almost everything you do is done for a reason, but sometimes you have to look below the surface to discover the really important hidden reason for your behavior. Jim was collecting evidence to support his arguments, instead of looking at what was relly bothering him.

You may believe that never arguing with each other will make your relationship strong. What usually happens though, is because you're both human you have different needs and wants. If you never even notice, let alone discuss (argue about?) your different needs and wants, you may not even realize the damage you're doing to your relationship.